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Privacy Policy

At Fuse ERP Limited, accessible from https://fuseerp.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Fuse ERP Limited and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Legal Basis for Collecting your Data

Fuse ERP Ltd’s legal basis for collecting and using the personal information described in this privacy policy depends on the personal information we collect and the specific context in which we collect the information:

  • You need to agree to our terms and conditions when you sign up on the website, mobile or web applications.
  • You have given Fuse ERP Ltd the permission to do so.
  • Processing your personal information is in the legitimate interest of Fuse ERP Ltd.
  • Fuse ERP Ltd needs to comply with the requirements of the law.

What Data do we Collect?

Our company collects the following data:

  • Personal Identification Information (name, email address, phone number, bank verification number and National Identification number, etc)
  • Corporate Identification Information (name, place of business, nature, and purpose of business, mailing address, contact email and telephone, official identification number such as Tax Identification Number, Certificate of Incorporation, Personal Identification Information of authorized contact persons, etc)
  • Your subscription transaction information
  • Your customer data and transaction information
  • Your IP address
  • Your Geolocation

How do we Collect Your Data?

You directly provide Fuse ERP Ltd with most of the data we collect. We collect and process data when you:

  • Sign up or Register for an account with us through our website, mobile (Fuse Lite) or web applications (app.fuseerp.com)
  • Voluntarily complete a survey or feedback
  • Use our website and accept cookies
  • Download our mobile app or subscribe to our web applications

    • We may also indirectly receive your data from other partners and institutions who would have informed you that they share data collected from you with other institutions such as ours.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service across all channels (our website, the Fuse ERP mobile and web apps).
  • To manage Your Account: to manage your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user across all our channels (our website, the Fuse ERP mobile and web apps).
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with Us through the Service.
  • To contact You: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile or web application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

How do we Store Your data and for how Long?

We store your data securely on secure servers at secure data centers with the best security measures.

Fuse ERP Ltd will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Fuse Erp's Log Files

Fuse ERP’s website follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

How do we Use Cookie and Web Beacons?

Like any other website, FUSE ERP’s website uses ‘cookies’. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information. For further information, please visit allaboutcookies.org

Third-Party Privacy Policies

Fuse ERP’s website's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options.

You can choose to disable cookies through your browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Fuse ERP does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

File Uploads

When you upload files (text, images) to Fuse ERP, we may collect and store these files to facilitate the services requested by the user. The files and any associated data will be handled with the utmost confidentiality and security. We do not share or distribute the contents of the uploaded files with any third party unless required by law.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to and maintained on computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other Legal Requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation.
  • Protect and defend the rights or property of the Company.
  • Prevent or investigate possible wrongdoing in connection with the Service.
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability.

The Right to Delete Personal Data

You have the right to request the deletion of Your Personal Data where there is no compelling reason for its continued processing, subject to certain exceptions. Once We receive and confirm Your request, We will delete Your personal information from our records, unless an exception applies.

We may deny Your deletion request if retaining the information is necessary for Us or Our Service. However, we may retain personal information as authorized under applicable law, such as personal information required as necessary to provide our services, protect our business and systems from fraudulent activity, to debug and identify errors that impair existing functionality, as necessary for us, or others, to exercise their free speech or other rights, comply with law enforcement requests pursuant to lawful process, for scientific or historical research, for our own internal purposes reasonably related to your relationship with us, or to comply with legal obligations. We need certain types of information so that we can provide our services. If you ask us to delete it, you may no longer be able to access or use our services.

For security purposes, we may request additional information from you to verify your identity when you request to exercise your Nigeria privacy rights. To request deletion of Your personal data, you can contact us at https://fuseerp.com

Online Privacy Policy

This Privacy Policy covers all information collected over any channel including but not limited to the Fuse Lite mobile app, the website (https://fuseerp.com) and the Fuse ERP web application (app.fuseerp.com).

Consent

By using our website, mobile and web applications and across all our media channels, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

How To Contact Us?

If you have any questions, want to know what data we hold on you or want to exercise any of your rights, or you want to help make our privacy policy better, contact us at:

FUSE ERP’s website does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

+2348081121837

dataprivacy@fuseerp.com